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    Contact Us

    If you have any inquiries about Tsukineko products, please feel free to contact us using the form below.
    After checking the contents, our staff will reply to you. We are available on weekdays (9:00-17:00).
    Inquiries received on weekends, holidays, and our company's closed days will be replied to sequentially from the next business day.

    Required Your title

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    Required Name

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    Required Type of Business

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    Company Name
    Department Name
    Required Country

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    ZIP/Postal Code
    Address1
    Address2
    Phone Number

    Required Email Address

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    How did you hear about us?
    Required Inquiry Details

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    ◼︎ About the Handling of Personal Information
    The information you submit through this form is managed appropriately to prevent unauthorized access, loss, destruction, falsification, or leakage of personal data. It will not be used for any purpose other than responding to your inquiry.
    Your personal information will be handled responsibly and appropriately in accordance with our Privacy Policy.

    Privacy Policy

    Regarding Personal Information

    Tsukineko Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of personal information related to our customers and is committed to the strict management and protection of such information to gain our customers’ trust and confidence. We comply with all relevant laws and guidelines. This policy outlines our handling of any personally identifiable information (hereinafter referred to as "personal information") that may be explicitly provided by customers through inquiries made via our website, email, telephone, and other means.

    Personal information refers to data that can identify a specific individual, such as names, addresses, and survey responses entered during inquiries, purchases, or catalog requests. Please note that we may occasionally send you informational emails; if you do not wish to receive them, you may notify us by replying to the message.

    • When collecting personal information, we will clearly state the purpose of collection and will only gather information necessary for that purpose.
    • We strive to manage all personal information appropriately and take necessary measures to prevent leakage, falsification, and unauthorized access.
    • As a general rule, we do not disclose or provide personal information to third parties. However, exceptions apply in the following cases:
      a. When there is an official written request for cooperation or inquiry from an authority with legal rights of inquiry.
      b. When the customer has given explicit consent.
    • If a customer wishes to review or correct their own personal information, we will respond appropriately only after confirming the customer's identity through our prescribed procedures.
    • We comply with Japanese laws and other regulations applicable to the personal information in our possession. This policy may be revised as necessary without prior notice.

    Disclaimer and Limitation of Liability

    Use of this website is at the customer’s own risk. Our company shall not be held responsible for any damages arising from the use of information obtained from this website or from other websites linked to this site. Thank you for your understanding.

    Governing Law

    This website is operated under the management of Tsukineko Co., Ltd. While it is accessible from countries with differing legal systems, both customers accessing this site and Tsukineko Co., Ltd. agree that the use of this website shall be governed by the laws of Japan and the regulations of the Tokyo Metropolitan Government, regardless of the principles of conflict of laws.
    Tsukineko Co., Ltd. makes no representation or guarantee regarding the appropriateness of the content on this website in the customer’s environment. Access to this website is at the sole discretion of the user, and any responsibility arising from its use lies with the user.

    Website Operator
    Tsukineko Co., Ltd.

    If you agree to the handling of your personal information,
    please check the box below before clicking the "Confirm Input" button.
    If you do not agree, you will not be able to click the “Confirm Your Entry” button.

    Confirm Your Entry

    Please review the details below before submitting.
    Is everything correct?

    • Your Title :
    • Name :
    • Type of Business :
    • Company Name :
    • Department Name :
    • Country :
    • ZIP / Postal Code :
    • Address 1 :
    • Address 2 :
    • Phone Number :
    • Email Address :
    • How did you hear? :
    • Inquiry Details :

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