Privacy Policy

Regarding Personal Information

Tsukineko Co., Ltd. (hereinafter referred to as "we" or "our company") recognizes the importance of personal information provided by our customers (hereinafter referred to as "personal information") and shall ensure its proper management and protection, complying with applicable laws and guidelines to gain the trust and peace of mind of our customers.
Personal information provided through inquiries via our website, emails, or phone calls, which can identify a specific individual, will be handled as described below.

Personal information refers to any information that can identify an individual, including names, addresses, and survey responses provided when making inquiries, purchases, or requesting catalogs. We may occasionally send informational emails, but if you do not wish to receive them, please inform us by replying accordingly.

• When collecting personal information, we shall clearly state the purpose of collection and collect only the information necessary for that purpose.
• We shall properly manage the personal information obtained and take all necessary measures to prevent leakage, alteration, or unauthorized access.
• As a general rule, we shall not provide or disclose personal information to third parties, except in the following cases:
  a. When a legally authorized entity makes a formal written request
  b. When the customer has provided consent
• If a customer wishes to inquire, correct, or update their personal information, we shall respond only when the customer’s identity has been verified through our designated procedures.
• We shall comply with applicable Japanese laws and other regulations concerning the personal information we hold. This policy may be revised from time to time without prior notice.

Disclaimer and Limitation of Liability

The use of this website is at the customer’s own responsibility.
We shall not be held liable for any damages arising from the use of information obtained from this website or other websites linked from this site. Thank you for your understanding.

Governing Law

This website is managed by Tsukineko Co., Ltd.
While the site can be accessed from countries around the world with different legal systems, both the customer accessing the site and Tsukineko Co., Ltd. agree that, notwithstanding differences in legal principles, the use of this website shall be governed by the laws of Japan and the ordinances of Tokyo. Tsukineko Co., Ltd. does not make any representations regarding the appropriateness of content for the customer’s environment.
Access to this website is at the customer’s own discretion, and any responsibility arising from its use rests solely with the customer.

Website Operator
Tsukineko Co., Ltd.